Engagement: means any agreement reached between Stride and the Client to which Stride agrees to provide its services in exchange of fees.
Client: means any party with whom Stride has business relationships and has provided its services as per the engagement.
Stride: means Stride IT Consulting.
This General Terms and Conditions is applicable to all legal relationship between Stride and its Client, unless the conditions are excluded or restricted by laws and regulations and deviations must be expressly confirmed in writing by both parties. Stride practices professional codes of conduct and those shall constitute to the engagement. At all times, the client agrees to respect the obligations that result from such rules of professional codes of conduct.
Stride reserves all rights in respect to intellectual properties that are used or has been utilized for the purpose of providing our services. The client is expressly forbidden from reproducing, publishing or commercially exploiting these properties, including system programs and designs, methods, advice, contracts and other property of Stride, in the broadest sense of the words, whether or not with the assistance of third parties, unless these properties are expressly intended for reproduction and/or publication. An explicit written permission would need to be acquired from Stride in case if the Client intends to publish such information, which is part of intellectual property of Stride. Stride is entitled to reproduce its own work within its organization, duly respecting the engagement. In the event of an early termination of the engagement, these conditions shall be prevalent mutually.
Stride shall be liable to any damages to the client with respect to the engagement, only in the case where the loss or damage was caused by any non-adherence to the standards of due care, expertise and professional skills that Stride is expected to practice when performing the engagement. The liabilities to Stride shall be limited to the fee, which Stride has received for the relevant engagement. Stride will not be held liable against claims of third parties for damage caused by the client providing incorrect information to Stride, unless the client demonstrates the damage is not related to any imputable acts or omissions on his part, or was caused by intent or gross culpability on the part of Stride. The specifications with regards to limitation of liability as set in the above paragraphs shall also apply to third parties whose assistance is called upon by Stride, who may therefore directly invoke this limitation of liability.
Complaints regarding the performance of the engagement, activities and/or invoices shall be notified to Stride within 60 days of the date on which the information in respect of which the client complaints were sent, or within 60 days of the discovery of the defect, if the client demonstrates that he could not reasonably have discovered that defect earlier, failing which the client shall have forfeited its rights. Complaints as referred in above paragraph shall not suspend the financial obligations of the client towards Stride. If a complaint is found to be justified, Stride may choose to adjust the feeds charged, to remedy the defect or re-perform the activities within the scope of the engagement or drop the engagement in full or part and pay a refund in proportion to the fees already paid by the client. In any case, Stride shall charge the client any fees/expenses towards additional services from third parties, cost of tools/resources used or given to the client.
All engagements, contracts or agreements made between Stride and the client shall be governed by the laws of the Kingdom of Bahrain. Disputes relating to agreements or part thereof shall be settled in the court where Stride is domiciled.